Social Media Analytics

Organizational challenges can sometimes limit the ability to successfully track customer conversations and convert them into meaningful business intelligence.

Genpro Analytics offer a comprehensive social intelligence solution that directly addresses the need to be in constant touch with customers and helps to gain competitive advantage and help achieve true ROI from social media initiatives

Social Media Analytics Business Solutions

  • Enhanced consumer or market knowledge
  • Personalized two-way authentic customer engagement
  • Greater customer loyalty from enhanced customer experience at every touch point
  • Data-driven business innovation
  • Cross-channel media effectiveness
  • Increased revenue and profits
  • Brand reputation mitigation
  • Increase market share
  • Evoke emotional resonance to foster loyalty